Martha Wilson
- "My husband has ordered products from other incontinence stores, and been told that auto ship will be at our door step when we want. 2 weeks later the product shows up. Since we started using Incontinence Direct, we have recieved our orders on time. Please extend our thanks to your employees. "
 
Email from a customer
- "I live in a retirement community and I was concerned about how discreet the shipping box would look when I recieved my products. Please extend my appreciation for taking to heart the complications of my issues. Extend my testimonial to your staff and other potential customers. "
 
Phone Order - Email Response
Depends - "I just bought the Depends Ultra brand. Great fit and keep me dry. Recommend auto-ship if you don't want to run out and be stranded. "